Return and Refund Policy
At Health Pharma Store, we’re committed to providing you with the best health and beauty products. However, we understand that sometimes you may need to return or exchange a product. Please read our return and refund policy carefully before making a purchase.
Return Policy
We accept returns within [time frame, e.g., 30 days] of delivery. To initiate a return, please contact our customer service team via [contact email/phone number] with your order number and reason for return.
Eligibility for Returns
To be eligible for a return, the product must:
1. Be in its original packaging and condition.
2. Be unused and unopened.
3. Have all original tags, labels, and accessories attached.
Eligibility for Returns
The following items are non-returnable:
1. Personal care items, such as skincare products, haircare products, and makeup, that have been opened or used.
2. Products that have been damaged or tampered with.
3. Products that are past their expiration date.
Refund Policy
Once we receive your returned product, we will inspect it to ensure it meets our return policy requirements. If approved, we will process a refund within [time frame, e.g., 5-7 business days].
Refund Methods
Refunds will be issued in the original payment method, except for:
1. Cash payments, which will be refunded via bank transfer.
2. Gift card purchases, which will be refunded as store credit.
Refund Methods
Refunds will be issued in the original payment method, except for:
1. Cash payments, which will be refunded via bank transfer.
2. Gift card purchases, which will be refunded as store credit.
Refund Amounts
You will receive a full refund for the product price, minus:
1. Shipping costs, unless the product was defective or sent in error.
2. Any discounts or promotions applied to the original purchase.
Exchange Policy
If you’d like to exchange a product, please contact our customer service team via [contact email/phone number] with your order number and reason for exchange. We will guide you through the exchange process.
Cancellation Policy
If you’d like to cancel an order, please contact our customer service team via [contact email/phone number] as soon as possible. We will try to accommodate your request, but please note that we may not be able to cancel an order that has already been processed or shipped.
Contact Us
If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us:
[Health Pharma Store]
[[email protected]]
[Contact Phone Number]
Thank you for shopping with us!
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